Privacy Policy
This privacy policy describes how Second Spring Hormone Clinic clinic (the "Clinic") collects, uses, and shares personal information. This policy applies to our website and related services.
Information We Collect
We only collect personal information that you voluntarily provide to us. The main types of personal information we collect and use are:
- Contact information - When you contact us for any reason, you may provide us with certain contact information like your name, email address, and phone number. We use this to communicate with you, provide support, and operate our services.
- Technical information - We automatically collect certain technical information through your use of our website and services. This includes your browser type, operating system, IP address, referral URLs, device information, and certain information collected through cookies and similar technologies. We use this to understand how visitors use our site and services so we can improve them.
Importantly, the Clinic does not collect any health information or other sensitive personal information. We only collect basic contact details and technical information as described above.
How We Use Personal Information
We use the personal information we collect through our website and services for a variety of business purposes, including:
- To communicate with you - We may use your contact information to respond to inquiries, questions or comments you submit, chat with you live, or otherwise communicate with you.
- Internal business processes - We use technical information to understand and analyze trends, administer the site, learn about user behavior on our site, improve our products and services, and operate and expand our business.
- To market to you - With your consent, we may collect your contact information like email to send you marketing communications and promotional offers based on your communication preferences. You can opt out anytime.
Sharing Personal Information
We do not sell or share your personal information with any third parties except as necessary operate our services or comply with legal obligations. For example:
- Service providers - We may share your information with service providers we hire to perform services on our behalf, like website hosting, data analysis, infrastructure, IT services, customer support services, and other similar vendors and consultants to enable them to provide services.
- Legal compliance - We may be required to share your personal information to comply with applicable laws, lawful requests, and legal process, such as to comply with a subpoena or court order.
Your Privacy Choices and Rights
We provide you certain choices regarding how we use and share your personal information:
- You can opt out of receiving our marketing emails at any time by following the unsubscribe process described in the emails.
- You can access, correct, update, and request deletion of certain personal information we hold about you by contacting us.
- You can object to certain types of processing of your personal information.
- You can set your browser or device settings to block and delete cookies.
Note that we may retain certain information as required or permitted by law, even if you request us to delete them.
Changes to this Policy
We may periodically update this privacy policy to reflect changes in our privacy practices, products and services offered, or applicable privacy laws. We encourage you to check back periodically to review the latest version.
Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us.